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FOR THOSE WHO APPLY TO PENN STATE COLLEGE OF MEDICINE – PLEASE USE THE FOLLOWING EMAIL FOR ANY TECHNICAL SUPPORT OR QUESTIONS: jobs@psu.edu
FAQ’S BELOW ARE SPECIFIC TO APPLICATIONS FOR THE HERSHEY MEDICAL CENTER:
Q: I realized I made a mistake on my application after I submitted it – can I go back in and correct it?
A: Yes, you can make corrections and also add a resume or update your talent profile after you hit submit. However, once your application is forwarded to the hiring manager who has the vacancy and at that point you will not be able to make any corrections or add attachments. Please contact our Human Resources Solutions Center at 717-531-8440, Monday-Friday between the hours of 7:30 a.m. and 5:00 pm., Eastern Standard time for help.
Q: My resume wouldn’t import into the application.
A: If you are not able to automatically import a resume from your computer, you should either copy and paste or type the information from your resume into our application.
Q: I don’t remember my registration username or password.
A: For help with a forgotten username or password, please return to the login screen and click “Forgot User Name or Password?” The Human Resources Solutions Center is available for phone support at 717-531-8440, Monday-Friday, between the hours of 7:30 AM and 5:00 PM, Eastern Standard Time.
Q: I don’t see an open position I am interested in right now. Can I complete a general application or submit a resume for a future opening?
A: No. Unfortunately you can only complete an online application for a current job posting. We cannot accept resumes outside of the online application. You must apply to every position you are interested in. You will only be considered for those positions where the job requirements are clearly met. The good news is you can stay connected by joining our Talent Community available on the website.
Q: I see several job postings with the same job title. Do I need to apply to all of them, or may I just apply to one, assuming I will be considered for the remaining postings?
A: If there are several job postings with the same job title, you must apply to each one. Your application will only be considered for the posting(s) for which you applied.
Q: I read the job requirements and I don’t have everything that is required. Should I still apply?
A: We will only consider applicants who meet the job requirements listed on the job posting. If you do not have the requirements listed, and you are interested in that particular career path, we encourage you to pursue training or experience before applying for the position.
Q: The registration process asked for an email address and I don’t have one. Now what?
A: We ask for an email address because we use email as the primary method of communication with our applicants. If you don’t have an email address, we encourage you to sign up for a free account. You can obtain free email accounts from www.Gmail.com, www.Yahoo.com or www.Hotmail.com.
Q: Do you keep applications on file for future job openings?
A: No, once a position has been filled, the remaining applications are archived.
Q: Does the background screening include a credit history check?
A: We do not complete credit history checks and no one at Penn State Hershey has access to your credit history.
Q: I am having a technical problem with the application process, who can I contact?
A: Please contact our Human Resources Solutions Center at 717-531-8440, Monday – Friday between the hours of 7:30 AM and 5:00 PM, Eastern Standard Time, for help.
TIPS FOR SUCCESSFUL APPLICATIONS:
The Penn State Health is committed to affirmative action, equal opportunity and the diversity of its workforce. Equal Opportunity Employer – Minorities/Women/Protected Veterans/Disabled.
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If you need special accommodations to access job openings, or to apply for a job, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.